If you manage a commercial fleet or own/operate a semi-truck transport service, having a trusty heavy-duty towing company on your team is critical. You never know when you might need to get a vehicle out of a jam or need your assets moved by a trustworthy hauler. In either case, Team Pro-Tow can help.
Here are things to look for when hiring a heavy-duty towing company for your business.
Positive Industry Reputation
Before contracting a fleet towing company, make sure it’s a company you can trust. Check for years of experience and online reviews, and speak to other fleet owners or managers who have used them. Check out their website and social media channels. Do they look professional? Do they address customer concerns? Doing research and checking references can help you determine a company’s reputation.
Essential Credentials
Believe it or not, there are “towing contractors” out there operating without proper licensing and certification. It is within your right to ask for those things. For example, they must have met all necessary requirements to operate in the towing industry. In the US, towing companies must have a Federal Motor Carrier Safety Administration license.
In addition, the fleet towing company should carry proper insurance. Insurance ensures the company and your assets are protected in case of an accident or damage. Reputable companies like Pro-Tow will have insurance. If you’re trying a different company, be sure to ask and save yourself the stress.
The Right Services
What type of towing will you need? Do you have a fleet of heavy-duty semi-trucks or a light auto fleet? Does the towing company provide crane lift services or operate heavy-duty wreckers? Will you need one who can assist with flatbed trailers, cranes, and other specialized equipment? Ensure the fleet towing company you hire has the equipment, expertise and services you need.
Emergency Towing and Mobile Repairs
Having an emergency towing company on your contact list can be a lifesaver. Pro-Tow offers 24-hour emergency towing services that can rescue your fleet vehicles wherever they are. In addition, our Motorplex division offers on-site and mobile repairs. We can help repair trucks on the road or tow them into one of our Motorplex shops (or your shop) for repairs. We’ll be there when you need us the most.
How Much Will It Cost?
Before contracting a heavy-duty towing company, find out their rates! Ask about all potential fees and surcharges, and learn their pay structure and terms. For example, some companies charge by the mile, by the hour, by the job, etc. and might have different fees for specialized work. Always hire a towing company that offers competitive rates without compromising quality. Remember, the cheapest price is not always the best. This could mean that their equipment is of lower quality and that their operators have less experience.
Have questions about hiring a heavy-duty towing company for your fleet? Contact Team Pro-Tow!
